Frequently Asked Questions

 
 
 
  • Jai-Dee Studio is a discovery platform, not an ecommerce website. All transactions occur directly on the featured brand’s website. This includes all sales and return/exchanges. Please also refer to the individual brand’s website for shipping options and store policies.

  • All questions about particular brand products should be directed to that individual brand.

  • Please verify that the code you are using applies to the product you are trying to purchase. Of course, if you are having trouble applying a discount code being offered you can reach out to us or the brand directly for help!

  • If you are a brand or know a brand that would be interested in being featured on Jai-Dee Studio, we invite you to reach out to us!

  • We are always looking to support artists, their work and the causes they care about! Please reach out to us to explore collaboration.